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iPhone 4 antenna issue revealed, Apple responds

25 June 2010 1,760 views No Comment

That’s pretty clear and the user demonstrates the effect with his left hand — covering the lower left corner of the iPhone causes the problem. Steve Jobs has emailed a couple iPhone 4 owners to say that the issue is a non-issue, something that’s common with cellphones. In fact, the Apple CEO tells one user “Just don’t hold it that way.”

Thereupon, some iPhone 4 owners report that adding an Apple iPhone 4 bumper ($29, Apple Store) ameliorates the problem and I suspect just about any compatible iPhone case will do the same.

So, what’s the solution? As far as Apple’s concerned, you can either ‘not hold it that way’ or buy a pack of bumpers.

“Gripping any phone will result in some attenuation of its antenna performance with certain places being worse than others depending on the placement of the antennas,” the company has said in a statement. “This is a fact of life for every wireless phone. If you ever experience this on your Phone 4, avoid gripping it in the lower left corner in a way that covers both sides of the black strip in the metal band, or simply use one of many available cases.”

Given how quickly Jobs and Apple have responded, this is a problem they expected would come up.

Is it the right response?

via Cult of Mac

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