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How to check your iPad warranty status

17 September 2010 20,260 views No Comment



Are my 90 days up or am I still eligible for phone support? Did we or did we not purchase extended AppleCare protection? Can I still get it? When does warranty support for my iPad end? You can find the answers to these questions and they’re surprisingly simple to track down.

The key to answering questions about your iPad warranty, or any other Apple product warranty, is the serial number, which you can find in either iTunes when the iPad’s tethered or the in-device settings app. Let’s get things started with the iTunes method.

Launch iTunes, connect your iPad to your Mac or PC with USB docking cable, and wait for it to appear in the tray on the left side of iTunes: 1.) Select the iPad, 2.) click the Summary tab and 3.) write down or copy the number.


Tip: If you click on the Serial Number, iTunes will display your iPad’s UDID #.

Alternately, turn on your iPad and launch the Settings app, 1.) Tap General, then 2.) tap About and then copy down the 3.) Serial Number.

How much time do I have?

Now that you’ve got your iPad’s serial number open Safari, head over to Apple’s Get Warranty page, type or paste the Serial Number and hit Return (click Continue). To see when your iPad’s warranty coverage ends and your support options, click “See your service and support coverage,” a link located under the serial number.

That said, on the resulting page you can see whether you bought extended AppleCare coverage or if you’re iPad’s still eligible for extended coverage. You can also “Contact Apple Support” or “Set Up a Repair” simply by clicking the appropriate button.

Easy enough? Share your Apple support tips and experiences in the comments below…

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