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Tim Tweets: The Mac Pro Windows Kerfuffle and AppleCares

7 June 2014 219 views No Comment

tim-tweets-mac-pro-factory-windowsMicrosoft fan boys are having a good laugh at Apple’s expense — the Mac Pro production line in Austin, TX is powered by Windows. But, that’s OK because AppleCares and we know this because Tim Tweets is now a thing.

Steve Jobs was famous for responding to customer emails*. Tim Cook, not so much. Nevertheless, the “new” Apple CEO’s is far from quiet on Twitter, where tweets under the name @tim_cook and seems to tweet most weeks if not more often.

For example, Tim Cook spent some quality time in Austin, TX where Flextronics has been adding workers purportedly to make new Mac Pros:

Watching the Mac Pro come together in Austin yesterday,thanks to a team loaded with American manufacturing expertise. pic.twitter.com/5LcCOFIVgC — @tim_cook

You know what? That the Mac Pro production line is managed using Windows software is OK. Seriously, Microsoft advertising/marketing is Made on Mac and, well, the rest of us will just have to bear this cross.

Apple also has a large AppleCare call center in Austin where Tim and Eddy Cue shared a laugh with managers and frontline reps:

tim-tweets-applecares
Our AppleCare team is the best in the world. Thrilled to see them in action yesterday on our new campus in Austin. pic.twitter.com/fTaMKzMi9o@tim_cook

Of course, Apple’s stellar customer satisfaction ratings are well established long before anyone picks up an iPhone to complain…

AppleCares, big time.

Via: PCWorld, See also: *Stevemail tumblr

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